Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. We also collect payment details during orders, though processing occurs securely via our payment partners.

For our corporate customers, we might gather extra business information like company registration data, favored delivery times, and budget requirements to tailor our services to your business.

Our site automatically collects technical details when you visit, including IP address, browser type, device data, and navigation paths. We use this to boost site performance and learn how clients discover our services.

How We Use Your Information

We primarily use your data to process flower orders and deliver outstanding customer service, including processing orders, coordinating deliveries, crafting customized arrangements per your specifications, and communicating about your service needs.

We also utilize data to enhance our offerings and website experience, helping us identify which corporate floral services matter most to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Garden Frame Soft respects your privacy and does not sell your personal information to third parties. We only share data when needed to deliver our services or when legally obligated.

We may disclose necessary data to trusted service partners who assist in running our business, including delivery partners, payment processors, and technical service vendors. These partners are contractually bound to safeguard your information and use it solely for the services they render to us.

We may disclose data when required by law, court order, or government requests. We may also share it to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational controls to safeguard it. This includes safe data storage, encrypted communication, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We continually enhance our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Subject to applicable laws, you may be entitled to view, amend, erase, or limit how we use your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to provide our services and satisfy legal obligations. Retention durations vary based on the type of data and the purpose for which it was collected.

Cookies and Website Tracking

We use cookies and related tech to enhance your browsing and learn how visitors interact with our site. Cookies store your preferences and help evaluate site performance.

You can manage cookie options in your browser settings. Note that turning off some cookies could impact site functionality. For full details on how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only Garden Frame Soft and this site. We are not liable for the privacy practices of other sites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When substantial updates are made, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch.